Policies

Shipping policy

How your order gets from our warehouse to your door, and what it costs.

Standard delivery

Orders arrive in 3–5 business days. A flat $7.95 fee applies below $75; shipping is complimentary on orders of $75 or more.

Orders placed before 2pm are processed the same business day. You will receive a confirmation with tracking once your order ships.

We currently deliver within the United States. Additional regions are added regularly — sign up for the newsletter to be notified.

During peak periods delivery may take up to 7 business days. If an order is delayed, our support team will keep you updated.

Questions about a specific order? Contact support@velvetcart.com with your order number and we will help right away.