Policies
Return policy
Changed your mind? We make returns straightforward with a 30-day promise.
1
Request a return
Within 30 days of delivery, contact support with your order number or start a return from your order history.
2
Prepare the item
Return items in their original condition and packaging where possible. A prepaid label is emailed to you.
3
Drop it off
Hand the package to any carrier drop-off point. Returns are tracked from pickup to our warehouse.
4
Receive your refund
Refunds are issued to the original payment method within 5 business days of the return arriving.
Eligible items
Most items are eligible. Hygiene-sealed products must be unopened, and final-sale items are marked on the product page.
Exchanges
Need a different size or color? Request an exchange and we will ship the replacement as soon as the return is scanned.